AUD 130–340 / dayCustomer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any point.
Four home-based roles across Australia. Each one shows the hours it needs and the daily range the employer put in writing, before you send us a thing.
Written work only
Hours you choose
Training included
Day rate publishedEvery role is arranged by our HR team over WhatsApp. Message us to hold a place while it is still open.
AUD 130–340 / dayAnswer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any point.
AUD 130–340 / dayCopy order and customer details into ready-made online sheets at your own pace. Each batch arrives with a checklist, and nothing has to be finished to the minute.
AUD 130–340 / dayKeep appointment diaries tidy for small operators, send confirmations and shift bookings when people ask. Suits anyone whose daytime hours are already spoken for.
AUD 130–340 / dayRead product pages against a short checklist — price, spelling, missing photos — and note what the business needs to fix. Entirely checklist driven from start to finish.
TrellisJobs is a small placement team in Taree. We ask every employer for a written day range and a written set of hours before a role goes on the page, and we carry four at a time so each one gets a proper look.

A short form asking where you are and the hours you can genuinely cover.
Our HR team writes back on WhatsApp with the roles that fit what you sent.
A friendly conversation to confirm the role and pick a start date that suits.
Training runs online and most people are working within the same week.
Hours log as you work and are paid by the employer on their normal cycle.
The hours window was printed on the card. I picked the one that fit around school pick-up and that was that.BreeTaree, NSW
Records work suits me. Two quiet blocks a day, no calls, nobody chasing me for anything.DaneForster, NSW
Messaged on a Tuesday, had the chat Wednesday, first shift that same week.TaliaWingham, NSW
Our HR team will message you on WhatsApp with the roles open near you right now.
Send my detailsNo. Every role here is beginner friendly and comes with online training before your first shift. Turning up when you said you would matters far more than a long résumé.
A phone is enough to start, and a laptop or desktop works too. You will want a steady internet connection and a quiet corner. Anything specific to a role is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@trellisjobs.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
TrellisJobs is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.